Postage, Handling and Insured Shipping Rates for North America
Please see the table below for shipping rates.
We ship all items via the US Postal Service.
How many days does the customer have to return an item?
If they want to return an item, I assume they pay for the return shipping, is this correct?
Will they receive a FULL refund? How long will it take for you to issue a refund?
10% restocking fee. 1 week for a refund
If they return the item to be repaired, what is the turn-around time for repairs? Do you cover the cost of shipping when sending a repaired item back to customer?
1 week turn-around time. Yes we pay for repaired shipping
What about exchanges? I assume they can exchange items for another item .
Yes on exchanges
How do you ship items? How do you calculate the shipping cost?
We ship with the USPS.
Guarantee and Refund Policy
Our customer service is second to none. We want our customers to love our one of a kind pieces as much as we do. If it breaks, or doesn’t fit, or isn’t exactly what you wanted return it to us for repair, exchange or refund.
You acknowledge that any personal information that you provide through this site will be used by What the FORK? Period. . . We will only use your information to send your order, or maybe regarding an upcoming craft show. Your name falls off our list after about 1 year of inactivity, so keep in touch!
All shipping, freight and customs fees are paid by the customer. What the FORK is not responsible for injury due to misuse of our product. Copyright all rights to reproduction of some of these works are retained by What the FORK? By Zeebra. (Violators will be prosecuted with maximum fees of $150,000)